Pay Card Vendor Change

General Motors has notified the UAW that they are changing vendors for pay card processing from Citibank cards to ADP Aline cards.  This is merely a vendor change; members currently enrolled in the Citi Bank pay card for their net pay will receive new cards in July but should experience no change in how they use the new cards or how the new cards work.

Any remaining balance that members may have on their Citi pay card will not be transferred to the new ADP Aline card.  Members will continue to have access to their Citi pay card funds until the card reaches a zero balance.

Beginning July 1st, 2016, GM will send the “Frequently Asked Questions” (FAQ) to existing pay card holders via US mail.

Beginning the week of July 25th, 2016, they will begin mailing the new pay cards to existing pay card holders, along with a “Welcome Kit”.  The plants will receive posters to display to help communicate the transition.

GM’s timeline for the vendor change is as follows:

07/01/2016 – 1st mailing to Citi pay card holders announcing the transition

07/15/2016 – Go Live with instant issue pay cards

07/25/2016 – Begin mailing permanent ADP pay cards and Welcome kits to

members’ home addresses

 

08/01/2016 – 2nd mailing to Citi pay card holders announcing the transition and

requesting members to please notify GM if they have not

received their new card

08/08/2016 – Post communication on the Hourly Communication Channel

08/12/2016 – Go Live with new ADP permanent pay cards.

Pay Card holders need to watch their mail for these important mailings. If you have any questions please contact your Local Union.